Privacy Policy USA

Giesen Group Limited

Giesen Group Limited (“Giesen Group”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit giesenwines.com and any related websites operated by us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect personal information that you provide to us directly, as well as information collected automatically when you use our website.

Information you may provide includes:

  • Name, email address, phone number, and postal address

  • Information submitted through contact forms, enquiries, competitions, or subscriptions

  • Purchase and order information where applicable

  • Communications you send to us

Information collected automatically may include:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on our website

  • Cookie and usage data

How We Use Your Information

We use your information to:

  • Provide and improve our website and services

  • Respond to enquiries and customer support requests

  • Process orders and manage transactions

  • Send marketing communications (where permitted and with consent)

  • Administer promotions, events, or surveys

  • Improve website functionality and user experience

  • Comply with legal obligations and protect our business

Cookies and Analytics

We use cookies and similar technologies to enhance your experience, remember preferences, analyse site traffic, and improve our website.

You can manage or disable cookies through your browser settings. Please note that some features of the website may not function properly without cookies.

Sharing Your Information

We do not sell your personal information.

We may share your information with:

  • Trusted service providers who assist us in operating our website and business

  • Payment processors, website hosting providers, and marketing platforms

  • Legal or regulatory authorities where required by law

All third parties are required to handle your information securely and in accordance with applicable privacy laws.

International Data Transfers

Some of our service providers are located outside New Zealand. When personal information is transferred overseas, we take reasonable steps to ensure it is protected in accordance with the New Zealand Privacy Act 2020 and, where applicable, the GDPR.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal requirements, or resolve disputes. When information is no longer required, it is securely deleted or anonymised.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your information

  • Object to or restrict certain processing

  • Withdraw consent for marketing communications

To exercise your rights, contact us at enquiries@giesengroup.co.nz

Children and Legal Drinking Age

Our website is intended for adults of legal drinking age only. We do not knowingly collect personal information from individuals under the legal drinking age. If we become aware that such information has been collected, we will take steps to delete it.

Security

We use reasonable technical and organisational safeguards to protect your personal information. While we strive to protect your data, no method of transmission over the internet is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Giesen Group Limited
46b Halwyn Drive
Christchurch, New Zealand
Email: enquiries@giesengroup.co.nz